Effective Date: 1st June 2023
Cyborg Group (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, disclose, and protect the information we obtain from you when you visit our website or engage with our web design, SEO, and hosting services. By accessing our website or using our services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information: We may collect personal information, such as your name, email address, phone number, and company name, when you voluntarily provide it to us. This information is necessary for us to communicate with you, fulfill your requests, and provide our services effectively.
1.2 Usage Data: We automatically collect certain information when you visit our website or use our services, such as your IP address, browser type, device type, operating system, and referring website. This information helps us analyze trends, administer our website, and improve our services.
1.3 Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience and gather information about how you use our website. Cookies are small text files stored on your device that allow us to recognize you and provide personalized content. You have the option to disable cookies through your browser settings, but doing so may limit your access to certain features of our website.
2. How We Use Your Information
2.1 Provision of Services: We use the personal information we collect to provide you with our web design, SEO, and hosting services, including managing your account, responding to your inquiries, and delivering requested information.
2.2 Marketing and Communication: With your consent, we may use your personal information to send you promotional materials, newsletters, updates, and other relevant communications about our services. You have the right to opt out of receiving marketing communications at any time by following the instructions provided in the communication or contacting us directly.
2.3 Service Improvement: We analyze the usage data and feedback we receive to improve our website, services, and customer experience. This includes enhancing website functionality, developing new features, and optimizing our service offerings.
2.4 Legal Compliance: We may process your personal information to comply with applicable laws, regulations, or legal processes. We will also use your information as necessary to establish, exercise, or defend legal claims or to protect our rights, privacy, safety, or property, as well as those of our clients or the public.
3. Information Sharing and Disclosure
3.1 Third-Party Service Providers: We may engage trusted third-party service providers to assist us in delivering our services. These providers are contractually obligated to protect the confidentiality and security of your personal information and may only use it for the specified purposes.
3.2 Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will notify you via email or prominent notice on our website of any change in ownership or the use of your personal information.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have certain rights regarding your personal information under applicable data protection laws. These rights may include the right to access, correct, update, or delete your personal information. If you would like to exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy.
6. Links to Third-Party Websites
Our website may contain links to third-party websites or services that are not operated or controlled by us. This Privacy Policy applies solely to our website and services. We encourage you to review the privacy policies of any third-party websites you visit.
8. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. If we make any material changes, we will notify you by prominently posting a notice on our website or by sending you an email to the address provided. Your continued use of our website or services after any changes indicates your acceptance of the updated Privacy Policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Cyborg Group, 91 Cedar Way, Penarth, CF64 3PW, United Kingdom. +44 (0) 7417 511 880 // [email protected]
We will make every effort to address and resolve your inquiries in a timely and appropriate manner.
By using our website or engaging with our services, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms.